Privacy Policy

This privacy agreement ("Agreement") is electronically concluded and signed by the following parties:

1. NIRA, a company incorporated under the laws of Zambia.

2. You act on your own behalf in this matter. Acceptance of this Agreement is deemed upon account registration. If you do not accept and agree to this Agreement, you must immediately cease using any of our services.

Please read this policy and terms carefully. Before using the service, you acknowledge and agree that the platform needs to collect, use, share, and disclose your personal information according to regulations and upload it to https://app.niraloan.info.

**Financial Services Disclosure:**

• Loan Amount: ZMW 50 - ZMW 500
• Loan Term: 91-180 days
• Annual Interest Rate: 18% ~ 36%
• Service Fee Rate: Personalized AI service fee

Example Calculation

For a ZMW 100 loan over 90 days at a 21% annual interest rate and a 1.5% service fee:

1. Daily Interest Rate: 21% / 365 ≈ 0.0005753 (0.05753%)
2. 90-Day Interest: 100 * 0.0005753 * 90 = 5.178 ZMW
3. Service Fee: 100 * 0.015 = 1.5 ZMW
4. Total Repayment: 100 + 5.178 + 1.5 = 106.678 ZMW

**Information Collection and Usage:**

1. **Personal Identity Information Collection**

When you use our application, we collect and store information (personal information) you provide from time to time, and obtain required information with your explicit permission. Our primary goal is to provide you with a secure, efficient, smooth, and personalized experience and services. This enables us to offer services and features that meet your needs and customize our platform to make your experience safer, easier, and improve the services we provide. More importantly, we collect personal information that we believe is necessary to achieve these goals.

Generally, you do not need to tell us your identity or reveal any personal information to browse this app. However, to create an account on the app, you must provide certain basic information needed for customized services. The information we collect from you includes:

a. Your full name;

b. Email address;

c. Address;

d. Personal ID number;

e. Family details;

f. Years of employment;

g. Monthly income;

h. ID photo (national ID card, driver's license, voter ID);

i. Phone number.

As mentioned above, although you do not need to be a registered member to browse certain parts of our platform, some activities require registration and provision of the above details. The platform will clearly display the personal information collected from you, and you can choose not to provide such personal information. However, this will limit the services offered to you on the platform. Where possible, we will indicate mandatory fields and optional fields. You can always choose not to use specific services or features on the platform, thus not providing your personal information.

2. **Mobile Number and Email Address Collection**

During registration, we collect your mobile number and email address to uniquely identify you. This helps us ensure no unauthorized devices or individuals act on your behalf.

3. **Location Information Collection**

We collect location information from your device to reduce risks associated with your account.

4. **Camera and Album Access Permissions**

We require camera access permissions and album reading permissions to provide a seamless experience and allow you to take photos of your KYC documents and other necessary documents during the loan application process and upload them to the app.

5.**Storage**

We need access to your device storage to securely download and store KYC (Know Your Customer) documents. This is essential for facilitating the loan application process and ensuring regulatory compliance.

6.**Calendar**

We will obtain your calendar information so that we can improve the loan process and improve your user experience.

7. **Communication and Call Log Permissions**

We require communication and call log permissions for assessing your credit risk and ensuring platform security.

8. **Device Information Collection**

The information collected by the application and how it is used depends on your management of privacy controls on your device.

When you install the application, we store the collected information along with a unique identifier bound to the device you use.

When you download and install the application, we collect information from your device and explicitly seek your permission to obtain required information.

9. **SMS Collection**

We collect all your SMS messages, including sender names, emails, phone numbers, to enhance your credit status. Additionally, this allows you to select references within the app. All SMS messages will be uploaded and securely stored on our server at https://app.niraloan.info. This data is used for credit risk assessment, enabling faster loan disbursement and identifying fraudulent activities while enhancing data security.

10. **Use and Disclosure of Your Personal Information and Other Information**

We access, store, and use the information we collect to provide our services, conduct research, and develop new services.

We use personal information to deliver requested services, customize your user experience, and improve our services. If we intend to use your personal information for marketing purposes, we will provide you with the option to opt-out of such uses.

11. **Using Your Device Information**

We use the information provided in various ways to confirm identity, monitor, improve, manage our website/platform, provide services, design customized products/services, analyze website usage, diagnose technical issues, maintain security, send notifications, manage relationships, inform about relevant products/services, perform data analysis, comply with legal obligations, etc.

12. **Disclosure to Third Parties**

We only share your information with registered third parties, including regulated financial partners, to provide services and/or loans to users. We only share your information in the specified ways:

a. Sharing with third-party partners for data analysis to better serve you.

b. Disclosing information when legally obligated or to enforce terms and conditions.

c. Disclosing information to technical partners for tracking user interactions.

d. Sharing information in case of mergers, acquisitions, or restructuring.

e. Disclosing information for credit checks and analysis.

13. **Purpose of Collection**

The purpose is to control risks, increase user approval rates, and reduce loan costs. NIRA uses this information to improve service quality, efficiency, and tailor services according to your interests and needs.

14. **Sharing of Personal Information**

By submitting information, you agree to NIRA’s collection, storage, use, and disclosure of your personal information.

15. **Exceptions**

1) When your personal information is required to provide desired products/services.

2) When information is provided to companies representing us to deliver products/services.

3) When required to comply with legal processes.

4) When you violate NIRA’s terms of use.

16. **Statement**

NIRA does not take responsibility for any third-party websites linked to our site. Security measures are taken to protect client data, including SSL encryption, password protection, strict access controls, and confidentiality agreements.

17. **Amendments to Privacy Policy**

NIRA regularly updates its privacy policy and notifies users of significant changes through prominent announcements on the website.

For questions regarding our privacy policy, please contact us via Nira38616@gmail.com.

**Contact Us**

Phone:+260772381704
Website:https://www.niraloan.info
Email:Nira38616@gmail.com